Katie Grant: How do we measure excellence?

Feb 29, 2016 | Leadership

Katie Grant, Milwaukee Catholic Home’s Vice President of Clinical Integration, was brought on staff in 2015 to guide the implementation of our new electronic medical records system. She will be spearheading efforts to develop new systems for QAPI (quality assurance and performance improvement).

KatieWhat is your background and experience in health care?

I am a bachelor’s prepared, registered nurse and have served in leadership positions for all 22 years of my nursing career.

What is your role at MCH and why was it created?

My role was created to assist in the development of staff through support, training and improvement of operating systems and procedures. Part of my responsibility was to implement electronic medical records for MCH. I am also responsible for developing systems and processes around quality assurance and performance improvement (QAPI).

What is QAPI and why is it important at an organization like MCH?

QAPI is important because it gives us the skills to solve problems and prevent their recurrence, allows us to seize opportunities to achieve new goals, provides fulfillment for caregivers as they become active partners in performance improvement, and, above all, provides better care and improved quality of life for our residents.

How will we be working with other organizations in the future to benefit the senior community throughout Milwaukee?

We are trying to develop partnerships with other faith-based facilities. We don’t have to recreate the wheel! We can partner together, share resources and learn from each other.